Mindbreeze Functional Areas

Mindbreeze InSpire is being utilized in a diverse range of business areas, including customer service, maintenance and repair, project management, and human resource management. The search applications designed for these functions are tailored to the specific requirements of each business area, creating a solid base for supporting business process transformation as well as for everyday work, such as using the software as a research tool or for creating graphically processed summaries.


 

Business

Companies are driven by constant change and need to be able to respond consistently to emerging competitors, market trends, political conditions, regional and local circumstances, and even seasonal fluctuations.

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Customer Service

Customers have come to expect fast and effective support from a good service team – ideally around the clock and every day of the week. Keeping an informed overview of all the information inside the company that relates to customer requests is an absolute prerequisite for satisfying customer demands. More information.

 

Finance and Accounting

With ad – hoc requests involving complex questions, employees in controlling frequently spend a great deal of time merging data from different sources and preparing it clearly in an Excel spreadsheet or database before passing it on. This is exactly where real – time data availability has an increasingly important role to play. More information.

 

Human Resource Management

Rapid change makes getting and keeping an overview of the existing knowledge held by the entire workforce more difficult, yet it remains a decisive competitive factor. Intelligent solutions can match requirements with existing skills to help you locate the right person for the job in no time. More information.

 

Legal

The expectations placed on lawyers and the required range of services are becoming more and more wide-ranging, accompanied by constantly changing legal conditions. In addition, legal experts are expected to have an in-depth understanding of the various business concerns. More information.

 

Maintenance

By evaluating certain data rela ting to the machine, correlations between the individual components and processes can be recognized. The objective here is not merely to collect data arbitrarily, but rather to analyze, interpret, and leverage historical and real – time data in a way that is systematic and precisely targeted. More information.

 

Mergers and Acquisitions

Increasingly rapid and dynamic changes in the economy are putting greater pressure on companies. Organic growth alone is often no longer enough to drive corporate success and position the company as a major player in the market. More information.

 

Procurement

Today’s purchasing departments are pivotal points within the company and have wide – ranging responsibilities. After all, the supply chain as we know it is gradually losing ground and being replaced by the supply network or the supply chain network. More information.

 

Product Development

Information about customers, specialists and experts, products, markets, and competitors – companies have vast and steadily accumulating amounts of data at their disposal. The only way to drive innovation wisely is by providing targeted and efficient access to the information that is needed. More information.

 

Production

The digitalization of industrial production plays a part in the fact that, like people, more and more machines are networked with each other and continuously producing data. More information.

 

Project Management

Keeping an overview and being able to react quickly to fluctuating environmental conditions is a major factor for success. Linking all the relevant information about a project, such as the project owner, milestones, project numbers and additional information from other programs creates the ideal framework for effective and successful project work. More information.

 

Research and Development

And particularly in the field of R&D, data plays an extremely important role. Information about customers, specialists and experts, products, markets, and competitors – companies have vast and steadily accumulating amounts of data at their disposal. More information.

 

Sales

Critical information about processes and customers often vanishes into departmental silos, even when there are standardized handover processes in place. The first step towards simplifying sales processes and making them leaner is to make all information available at any time without lengthy and tedious searching. More information.